Privacy Policy

At Rahim & Co International Sdn Bhd (“Rahim & Co,” “we,” “us,” or “our”), we respect your privacy and are dedicated to safeguarding your personal data. This Privacy Notice explains our practices concerning the collection, usage, storage, and protection of your personal information, aligned with the Personal Data Protection Act 2010 (PDPA) and other relevant Malaysian regulations.

By sharing your personal information with us or using our website, you agree to the terms in this Notice.

1. Information We Collect

Rahim & Co may gather various types of personal information about you as needed for our services. This information may include:

• Basic Identification and Contact Information: Such as your name, address, phone number, and email.
• Professional and Business Details: Your job title, company name, and work contact information.
• Transactional Details: Information related to property interests, past transactions, and service requests.
• Additional Data: Other information relevant to our business or required by law.

Data may be collected through our website, emails, forms, phone calls, and in-person meetings.

2. How We Use Your Information

The information we collect may be used for several purposes necessary for our business operations, including but not limited to:

• Providing Services: To facilitate real estate services, consultations, and customer support.
• Communication Purposes: To send you updates on services, promotional information, and market insights.
• Client Relations and Management: For marketing, profiling, engagement with clients, and customer service enhancements.
• Legal and Regulatory Requirements: To comply with relevant laws, tax obligations, and regulatory standards.

Your data is only processed as necessary to fulfil these purposes, and we will not use it for unrelated activities without your consent unless permitted by law.

3. Sources of Data
We obtain your information through various legitimate channels, including:

• Directly from you via forms, phone calls, and email communications.
• Referrals provided by others, based on your consent or an existing relationship.
• Public sources where information is accessible to support our services.
• Cookies and similar web-based tools that collect usage data on our site to enhance user experience.

Rahim & Co strictly avoids acquiring data from unverified or unauthorized sources.

4. Sharing Your Data
Rahim & Co may disclose your personal data to trusted third parties, only as necessary and in line with applicable laws:

• Regulatory Bodies: As required by legal or regulatory obligations.
• Affiliated Companies: Within our corporate group for consistent service.
• Service Providers: For necessary services like payment processing, IT support, or marketing.
• Professional Advisors: Auditors, legal counsel, and consultants, bound by confidentiality.

Any disclosure is managed in accordance with data protection regulations, ensuring your data remains secure.

5. Data Retention
Personal data is retained for as long as necessary to fulfil the purposes stated in this policy or as required by law. Once data is no longer required, it is erased, anonymised, or restricted to specific uses for security and fraud prevention.

6. Security Measures
To protect your data from unauthorized access, misuse, or loss, we employ various security measures and regularly review our practices. While we aim to ensure data safety, please note that no system is entirely secure from potential risks.

7. Your Rights Concerning Personal Data
As a data subject, you have rights to:

• Access: Request details of the personal data we hold about you.
• Correction: Update any incorrect or outdated information.
• Limit Processing: Restrict or object to the processing of your data in certain circumstances.
• Withdraw Consent: Withdraw consent where we rely on it as the legal basis for processing.

To exercise these rights, please contact us at:
Rahim & Co International Sdn Bhd
Level 10 Menara Perak, 24 Jalan Perak, 50450 Kuala Lumpur, Malaysia

Contact number: +603-26919922
Email: enquiry@rahim-co.com

We may request additional information to verify your identity and process your request.

8. Cross-Border Data Transfers
If necessary, Rahim & Co may transfer personal data outside Malaysia to support service needs, under strict data protection measures to ensure your data’s security and confidentiality.
 

9. Updates to This Privacy Notice
Rahim & Co reserves the right to update this Privacy Notice as required. We encourage you to review this page periodically for our latest data protection practices. The latest version will apply to all personal data collected.

Effective Date: 11 November 2024